For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and CGST/SGST and IGST, OR ANY OTHER TAXES OR CHARGES as applicable AT THE TIME OF EXECUTING THIS SHIPMENTS.
In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If your bill value is more than 50,000/- then you will be required to send us your residence address proof (adhar card) and Id proof (pan card) *. If you have made the payment by International card or foreign bank issued card, then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below
a) Passport with Visa Copy
b) Driving license
c) Employment card
d) Any other government issued ID proof of the country of residence.
International Orders: Payments for International Orders are accepted through PayU gateway either by your PayU account or by using International credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. For international orders, currency conversion rates will apply according to the prevailing exchange rates as of day upon receipt of 100% payment, the invoice will be generated and the order will be process as per the terms and conditions.
For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.
For International Orders you will be required to send us government-issued photo Identity proof preferably:
a) Driving License
b) Passport
NOTE: Indian issued cards will not be accepted for international orders.

a) You have to provide true, accurate, current and complete information about yourself while registration on www.Ram Kumar Sarraf.in
b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if Ram Kumar Saraf has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
c) In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Ram Kumar Saraf towards to trace the parcel, redeliver to you or redirect to Ram Kumar Saraf and re-delivery etc, shall be claimed from you and you shall bear such expenses.
d)You will provide authentic and true information in all instances where such information is requested of you. Ram Kumar Saraf reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, Ram Kumar Saraf also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), Ram Kumar Saraf has the right in its sole discretion to reject the registration and debar you from using the services of  www.Ram Kumar Saraf.in  and or other affiliated websites without prior intimation whatsoever.
e) You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
f) Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.
g) If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold Ram Kumar Saraf liable for such delay in the delivery of the product.
h) In case you use an International card or foreign bank-issued card for payment of domestic order or you have ordered something to be delivered outside India or your bill value is more than 50,000, then you have to provide us any government-issued photo identity proof. For example:
1) Pan card
2) Driving License
3) Passport
4) Voter identification card
5) Postal identification Card (Aadhar)

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

a) Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
b) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
c) Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing.
d) Sending unsolicited email, including promotions and or advertising of products or services;
e) Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. Ram Kumar Saraf will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

We understand that your privacy is important to you and we respect that. We ensure you that Ram Kumar Saraf maintains complete confidentiality of the details that you have shared with us and will not share it with any third party subject to Government Bodies on demand with prior intimation to you.
We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback, contests, newsletters and placing an order. At any point in time, you can unsubscribe to our newsletters or any other information which you may receive from Ram Kumar Saraf.
Also, for enhanced security, Ram Kumar Saraf does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank's servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.

Ram Kumar Saraf reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.
Access to this website does not authorize anyone to use any name, logo or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively content are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of Ram Kumar Saraf or its suppliers and they are protected by Indian and international copyright laws.